Please call or email with any questions or to schedule an appointment
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Phone 847-428-8144 Fax 847-428-8163 P.O. Box 686, West Dundee, IL 60118
Frequently Asked Questions
What is pet cremation?
Your pet is gently placed into a cremation chamber and is removed
and placed into a sealed package and into the urn of your choice.
With a private or partitioned cremation, the cremains are then
returned to you or your veterinarian in a velvet gift bag with a
certificate of cremation.
Will you work with my Veterinarian?
We would be pleased to assist your veterinarian with your pets
after-care. Some veterinarians work with us exclusively and many
would be happy to accommodate you with your wishes to work with
us. We are available to work with any veterinarian or directly with
the pet owner if needed.
How much does pet cremation cost?
The cost of pet cremation is determined by the size of the pet and
the options that are chosen at the time of cremation. Please
contact us for pricing.
How do I know I'm getting my pet back?
From the moment your pet is picked up, it is paired with an
identification tag and number that remains with the pet throughout
the entire cremation process. With a private or partitioned
cremation, we offer an option to view the cremation if you choose.
We are also happy to give a tour of our facility and crematory. We
want you to feel comfortable leaving your pet in our care. Your pet
will always be treated with a caring and dignified manner.
What if my pet dies at home?
We offer pet transportation from your home. Please call us at
847-428-8144.
Can I bring my pet to you myself?
Yes, you may bring your pet to us yourself after notifying our
office. We are located in East Dundee, Illinois, and available by
phone at 847-428-8144.